FAQs
Do I need a referral for veterinary Physiotherapy?
Yes, you will need a veterinary referral to physiotherapy (as per The Veterinary Surgeons Act), unless it is for equine ‘routine maintenance’ assessment/treatment. Please arrange an appointment with your vet, if your animal has not been seen already. Ask your vet whether they feel physiotherapy is appropriate for your animal. Your vet can then contact us directly or please provide them with the referral form, using one of the options below.
Physiotherapy Veterinary Consent Form - Complete OnlinePhysiotherapy Veterinary Consent Form - Download (PDF)How long will the appointment last?
The appointment time can vary depending on the nature of the problem and the animal. Typically, assessments are an hour or a little longer, and typically follow up appointments are 45 minutes to one hour.
How long will I need to wait for an appointment?
We make every effort to see your animal as soon as possible. Naomi works part time and will aim to make an appointment at the earliest mutually convenient time.
How many treatment sessions will my animal need?
The number of recommended appointments for humans, hounds and horses will vary depending on the assessment findings and treatment goals. This will be discussed with you at the time of the assessment.
What are the payment terms?
We kindly ask for payment at the time of the appointment please, with a cheque, cash or BACS transfer.
What should I do if I need to cancel my appointment?
Please let us know as soon as possible if you need to cancel or rearrange an appointment, so the appointment can be offered to another client. You will be charged for your cancelled appointment if less than 24 hours notice.
Will I get a written report?
A written report to the referring vet can be sent on request or if deemed necessary.
What is ACPAT?
ACPAT stands for the Association of Chartered Physiotherapists in Animal Therapy and is a professional network group of the Chartered Society of Physiotherapy (CSP). ACPAT represents the interests of Chartered Physiotherapists working in Animal Therapy. It also regulates the professionals registered with them, ensuring the highest standard of clinicians. ACPAT audits their members practice to ensure individuals are maintaining their training and education through continual professional development. Members of ACPAT are all insured and all abide by the Veterinary Surgeons Act and therefore work only with a veterinary referral.
